FAQ

Welcome to the POS Pins FAQ! Here, you’ll find answers to some of the most common questions about our products, services, and policies. If you have a question that isn’t covered here, feel free to reach out to us via email or our contact form!

1. What is POS Pins?

Point of Sale Pins is a proudly Canadian company that creates high-quality enamel pins for retailers inspired by the love and joy pets bring to our lives. We design pins for dog and cat lovers who want to celebrate their furry companions in style.

2. Will my order include free shipping?

We offer free shipping to all order above $299. If your order is below $299 there would be a $19.99 standard shipping fee.

3. Do you offer custom pins?

Yes! We love working on custom designs for pet lovers. Whether it’s a pin inspired by your own pet or a unique concept, we’d be happy to discuss your idea. Contact us directly for more details about custom orders.

4. How do I place an order?

You can browse and purchase our products through our website. Simply select the pins you love, add them to your cart, and follow the checkout process. We accept major payment methods, including credit cards.

5. How long will it take to receive my order?

Orders are typically processed within 2-3 business days. Delivery times depend on your location:

• Within Canada: 3-7 business days

Please note that shipping times may vary during peak seasons or due to customs delays.